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Oyster Medical Privacy Policy

Effective Date: 7/28/24

Introduction

Welcome to Oyster Medical, a company operating under HEX Healthcare Exchange, LLC. At Oyster Medical, we are dedicated to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website, https://www.oystermedical.com/.

Information Collection

We collect information that you provide to us, including:

  • Name
  • Address
  • Email
  • Payment details
  • Medical equipment preferences
  • Order history
  • Other information pertinent to functioning and marketing of our service.

This information is collected through our website forms, cookies, and third-party services.

Use of Information

We use the information we collect to:

  • Facilitate transactions between healthcare facilities and equipment distributors.
  • Improve our services and enhance your user experience.
  • Process payments and provide customer support.
  • Analyze customer preferences and website usage through cookies.

Information Sharing

We share your information with third-party service providers to fulfill your orders and comply with legal obligations. We do not sell your personal information to third parties for marketing purposes without your explicit consent.

Data Security

We prioritize the security of your personal data by using industry-leading measures, including encryption and secure servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information for analytics purposes. This helps us understand customer behavior and improve our services. You can manage your cookie preferences through your browser settings.

User Rights

You have the right to request the deletion of your personal information. To exercise this right, please contact us at privacy@thehexplatform.com.

Children’s Privacy

No one under the age of 16 is allowed to use our service. We do not knowingly collect information from children under 16. If we become aware of such data, we will delete it promptly.

Changes to the Privacy Policy

We may update this policy periodically. Changes will be communicated via our website with the effective date noted.

Contact Information

For any privacy-related questions or concerns, please contact us at:

  • Email: privacy@thehexplatform.com

Thank you for choosing Oyster Medical. We are committed to protecting your privacy and ensuring a secure experience on our platform.

Oyster Medical Terms & Conditions

Effective Date: 7/28/24

Introduction

Welcome to Oyster Medical. These Terms and Conditions govern your use of our website, https://www.oystermedical.com/, operated under HEX Healthcare Exchange, LLC. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

Use of the Website

  1. Eligibility
    • You must be at least 16 years old to use our website. By using our website, you represent and warrant that you meet this age requirement.
  2. Account Registration
    • To access certain features of our website, you may need to register for an account. You agree to provide accurate and complete information during the registration process and to update such information as necessary.
  3. Account Security
    • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

Services Provided

  1. Connecting Buyers and Distributors
    • Oyster Medical connects healthcare facilities looking to buy equipment with distributors who can sell that medical equipment.
  2. Direct Sales
    • In the future, we may also sell medical equipment directly to healthcare facilities.
  3. Platform Nature and Transaction Responsibility
    • Unless otherwise noted, Oyster Medical acts as a platform connecting healthcare facilities with medical equipment distributors. The transaction is purely between the customer and the distributor they are connected with. All refunds, payment terms, and transaction details are determined between these two parties.

Orders and Payments

  1. Order Acceptance
    • All orders placed through our website are subject to acceptance by Oyster Medical. We reserve the right to refuse or cancel any order at our discretion.
  2. Payment
    • Payment must be made at the time of order placement. We accept various payment methods as detailed on our website.
  3. Pricing
    • All prices are listed in USD
    • and are subject to change without notice. Taxes and shipping costs are not included in the listed prices and will be added at checkout.

User Conduct

  1. Prohibited Activities
    • You agree not to:
      • Use the website for any unlawful purpose.
      • Engage in any activity that could harm or disrupt the website or its users.
      • Use automated means to access the website.
  2. Content Submission
    • By submitting content to our website, you grant Oyster Medical a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content.

Privacy

  • Your use of our website is also governed by our Privacy Policy, which can be found here. By using our website, you consent to the practices described in the Privacy Policy.

Disclaimers and Limitation of Liability

  1. Disclaimers
    • Our website and services are provided "as is" without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on our website.
  2. Limitation of Liability
    • To the maximum extent permitted by law, Oyster Medical shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

Indemnification

  • You agree to indemnify and hold Oyster Medical and its affiliates, officers, agents, and employees harmless from any claims, liabilities, damages, losses, or expenses arising from your use of the website or violation of these Terms and Conditions.

Governing Law

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of Colorado. Any disputes arising out of or related to these Terms and Conditions shall be resolved in the courts of Colorado.

Changes to Terms and Conditions

  • We may update these Terms and Conditions periodically. Changes will be communicated via our website with the effective date noted. Your continued use of the website after any changes signifies your acceptance of the updated Terms and Conditions.

Contact Information

For any questions or concerns about these Terms and Conditions, please contact us at privacy@thehexplatform.com

Thank you for using Oyster Medical. We look forward to serving you and ensuring a secure and efficient experience on our platform.